Pacific Domes’ products are built to order. You may cancel a Standard Order only by delivering written notice at any time before the Product ships. Additionally, failure to pay the balance of the purchase price within thirty (30) calendar days after notice that your order is ready for shipment may be deemed a cancellation of your order. If you cancel a Standard Order, you will be charged a restocking fee of twenty five percent (25%) of your entire order, which will be deducted from your deposit, and Pacific Domes will refund the remainder of your deposit within ninety (90) days after cancellation. CUSTOM ORDERS MAY NOT BE CANCELLED ONCE YOUR ORDER IS ACCEPTED BY PACIFIC DOMES.
MODIFYING YOUR ORDER
If you wish to change your order, you must submit a written Change Order Authorization. Pacific Domes reserves the right to reject, for any reason, requests for changes after you submit your signed order. If Pacific Domes approves requested changes to your order, Pacific Domes reserves the right to delay your shipping date. You will be charged a Change Order Fee of $500, which must be paid in full prior to shipment. In addition to the Change Order Fee, you may be billed at Pacific Domes’ standard hourly rates for additional costs for design, materials and production arising from the requested changes. You agree that Pacific Domes will not be responsible for any damages or delays arising from or relating to requested changes to your order.